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1)  Q:  WHAT IS THE DIFFERENCE IN VIRGIN HAIR & INDIAN REMY?

        A:  VIRGIN HAIR HAS NOT BEEN TOUCHED OR TAMPERED BY CHEMICAL PROCESSES SUCH CHEMICALS, PERMS,RELAXERS AND DYES. OUR INDIAN REMY HAS BEEN DYED TO A 1B FOR COLOR AND TREATED FOR TEXTURE.

 

2)      Q: HOW LONG WILL THE HAIR LAST?

          A:  INDIAN REMY 1-3 MONTHS. VIRGIN HAIR 6-12 MONTHS

  

3)      Q:  HOW MUCH DOES YOU HAIR WEIGH?

         A:  INDIAN REMY 2.5-3OZ.  VIRGIN HAIR 3.5-4OZ

 

4)     Q:  HOW MUCH HAIR DO I NEED?

        A:  THE AVERAGE PERSON NEEDS 8-10OZ FOR A FULL INSTALL

             WE RECOMMEND

             2 BUNDLES FOR 12-16"

             3 BUNDLES FOR 18-24

             4 BUNDLES FOR 26-30

 

5)      Q: DO YOU OFFER WHOLESALE?

         A: YES. YOU CAN CALL US TOLL FREE AT 877-834-4363 OR EMAIL US AT WHOLESALE@QUEENVIRGINREMY.COM

 

 

6)     Q:  WHAT IS YOUR SHIPPING POLICY?

        A:   PLEASE REFER TO THE BOTTOM OF OUR WEBSITE FOR SHIPPING POLICIES.

 

7)     Q:  WHAT IS YOUR RETURN POLICY?

         A:   PLEASE REFER TO THE BOTTOM OF OUR WEBSITE FOR OUR RETURN POLICY.

 

8)      Q:  DO YOU SHIP OVERSEAS?

         A:   YES OVERSEAS SHIPPING IS AVAILABLE AT A FLAT SHIPPING RATE OF $50.

 

9)      Q:  WHATS THE DIFFERENCE BETWEEN MALAYSIAN PERUVIAN BRAZILIAN?

          A:   MALAYSIAN HAIR IS FINE HAIR WITH A LOT OF TEXTURE THAT CAN BLEND WITH A VARIETY OF HAIR TYPES.

 

 

10)     Q:  ARE YOUR WEFTS SEALED?

          A:  NO WE DO NOT SEAL OUR WEFTS. PLEASE SEAL YOUR WEFTS BEFORE INSTALL

 

11)     Q:  WHAT ARE YOUR HOURS?

          A:   MONDAY-SATURDAY 10AM-8PM

 

12)    Q:  ARE YOUR CLOSURES LACE OR SILK?

         A:  OUR CLOSURES ARE MADE FROM LACE AND WE KEEP THEM IN SOCK

 

 

13)    Q:  DO YOU OFFER HAND TIED OR MACHINE WEFTS?

         A:  WE OFFER MACHINE WEFTS ON ALL OF OUR HAIR  HAND TIED WEFTS ARE AVAILABLE UPON REQUEST

 

 

14)    Q:  HOW LONG DOES IT TAKE TO SHIP?

         A:  ALL PACKAGES ARE PROCESSED AND SHIP NEXT BUSINESS DAY

 

15)    Q:  WHAT DOES IT MEAN TO CO WASH THE HAIR?

         A:  CO WASH MEANS TO LATHER YOUR HAIR WITH CONDITIONER AND THEN RINSE

 

16)    Q:  HOW OFTEN SHOULD I SHAMPOO AND CONDITION THE HAIR?

         A:   IT IS RECOMMENDED TO SHAMPOO THE HAIR EVERY TWO WEEKS, BUT CO WASH EVERYONE TO TWO WEEKS. YOU WANT TO CONDITION MORE SO THAN SHAMPOO. NOTE THAT MOROCCAN ARGAN OIL SHOULD BE ADDED TO MOISTURIZE THE HAIR ON A DAILY BASIS.

 

17)    Q:  CAN THE HAIR BE COLORED?

         A:   ALL VIRGIN HAIR CAN BE COLORED, IT IS BEST TO GET THE HAIR COLORED BY A PROFESSIONAL. INDIAN REMY, WHICH IS NOT VIRGIN HAIR, CAN BE DYED BUT IT IS      STRONGLY NOT RECOMMENDED BECAUSE THE HAIR IS PREVIOUSLY PROCESSED WITH COLOR. COLOR THE INDIAN REMY HAIR AT YOUR OWN RISK.